My friend Eva was also in the market for a bike, so we spoke about bikes for her and once we decided on a bike Carlos took over and helped us with getting everything setup in pink of course. We had our good laughs.
Excellent service! Everyone is very knowledgeable and knows how to recommend the best and yet most affordable options! I will definitely be back and recommend them to all my friends!!!
I love this store so much. Let me first start with the staff, they are amazing, super helpful, knowledgeable and friendly. As a cyclist and someone who uses her bike as a form of transportation I can find everything that I need there with fair prices. I always leave happy and satisfied, I'm a costumer for life!
Jumping from a Mountain Bike to a Road Bike I had my doubts and 100 questions. I spoke to Nick about options and came back a few days later to see and test out the bike he had recommended.
Thanks again guys.
No matter how many times I visit Big Wheels, everyone there is beyond helpful! Nick is always great and full of knowledge, always suggesting the right products and helping me with everything. Carlos is phenomenal and has helped me countless times with my bikes, even when it was the smallest creaks that were coming from god knows where! The staff there is helpful and direct and have always gone above and beyond. Thanks again, you have a customer for life!
Needless to say, we spent the entire afternoon at the store - between prepping Eva's bike and building, testing and prepping mine. It was a learning experience. We really enjoyed the family atmosphere and how people would just stop by to say hi.
I have been ridding two to three times a week now. Yeap, I have fallen twice but it is part of the experience. Need to start playing with the gears and bridges.
Thank you Nick and Carlos!
The worst bike shop ever. Every time I went there to ask for some part they didn't have it. Finding a seatpost took them 25 minutes and then they told me they don't have it. Unless you buy one of their super expensive bikes they don't care about you. These guys are truly overpriced and don't care about their customers. Very disappointed!
Big Wheel Bicycles is a US Bicycle Store based in North Miami Beach, Florida. Big Wheel Bicycles is located at 3169 NE 163rd St, North Miami Beach, FL 33160, USA.
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